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Front Office Management for the Veterinary Team, 1e, by Heather Prendergast BS AS RVT CVPM
Fee Download Front Office Management for the Veterinary Team, 1e, by Heather Prendergast BS AS RVT CVPM
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The only book of its kind, Front Office Management for the Veterinary Team focuses on the day-to-day duties of the veterinary team. It offers a complete guide to scheduling appointments, billing and accounting, communicating effectively and compassionately with clients, managing medical records, budgeting, marketing your practice, managing inventory, using outside diagnostic laboratory services, and much more. Written by Heather Prendergast, RVT, CVPM, this manual simplifies essential tasks with step-by-step instructions!
- Exercises on the Evolve website offer additional practice with front office tasks.
- Interactive working forms give you experience completing sample checks, deposit slips, patient history forms, and incident reports.
- The latest information on electronic banking and tax forms ensures that you adhere to the most current financial guidelines.
- What Would You Do/Not Do boxes provide scenarios to expose you to real-life situations that occur in veterinary practice and guide you through to an appropriate resolution.
- Review questions test your understanding of concepts presented in each chapter.
- Practice Point boxes highlight practical information to remember while on the job.
- Veterinary Practice and the Law boxes provide essential information about laws that you must know in order to run an ethical practice and to protect the practice.
- Key terms and learning objectives guide you through study of the most important content.
- Sales Rank: #292961 in Books
- Brand: Brand: Saunders
- Published on: 2010-06-02
- Original language: English
- Number of items: 1
- Dimensions: .70" h x 8.40" w x 10.80" l, 2.20 pounds
- Binding: Paperback
- 488 pages
- Used Book in Good Condition
Review
"From burn out, the medication log book or stock monitoring and not forgetting basic accountancy, all practice managers (or owners) will surely benefit from reading this book."
Vets Today, December 2010
Most helpful customer reviews
1 of 1 people found the following review helpful.
I personally do not enjoy the front management (reception) part of this class
By Lety
I purchased this book for a class. I personally do not enjoy the front management (reception) part of this class. I enjoy being a nurse rather than a receptionist. I did not find this book very enjoying but only because of what I like to do in my profession. Although this book has great information on how to handle client, communication, legal documents, and the right way to do everything. I did find useful information that I even incorporated into the practice I work for. I since then have left so not sure if its still being used. Overall a great book.
0 of 0 people found the following review helpful.
Boring.
By Paige T.
Wow. This is a boring, boring textbook. Maybe it's just because a lot of it involves common sense, but oh my, getting through my reading assignments for my class was quite the drudge.
0 of 0 people found the following review helpful.
Five Stars
By B. Gil
On time and as described
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